Connecting Your Android to Your StickyAccount

Posted by Gabriela Nárožná Jul.29, 2014 in Tutorials & Tricks

fb-post50Today I’ll show you how to connect your Android device to your StickyAccount.

Your StickyAccount is your online account where you can manage your Sticky Password 7 license and settings, and everything to do with backing-up and syncing your passwords on your authorized devices using Sticky Password cloud storage.

Your StickyAccount is protected by your StickyPass and the connection uses HTTPS protocol to ensure secure communication when you log in.

First, you’ll need to create your StickyAccount. If you need help, I show you how in one of my earlier tutorials.

Now you’re ready to set up Sticky Password on your Android device to backup and sync your passwords and more. I’ll cover two scenarios:

a) installing Sticky Password on your Android for the first time, and

b) you already have Sticky Password on your Android.

Either way, you’ll be able to safely and securely synch passwords and data across your devices, as well as backup using Sticky Password cloud storage.

a) Installing Sticky Password on your Android for the first time

I’ll be using an Android tablet, but the same steps apply to Android smartphones. Install and run Sticky Password for the first time.

On the first screen, tap Connect To Existing.

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Enter your StickyAccount credentials: the StickyID (email address) and StickyPass you entered when you created your StickyAccount.

Tap Connect.

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In a few moments, Sticky Password on your Android will be communicating with your StickyAccount. Congratulations!

On the first screen, you will see basic information about your license.

Tap Continue.

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Sticky Password is now installed on your Android. Now we’ll go through the First Run Wizard.

Tap Let’s Start!

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Tap Next, and …

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then tap Continue on the next screen.

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To access Sticky Password, enter your Master Password.

NOTE: This is the same unique Master Password that you created to protect your passwords and data in the Sticky Password database.

Enter the Master Password for your database and tap Unlock.

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That’s all there is to it. You now have Sticky Password running on your Android, and you can take advantage of all the backup and synch capabilities.

b) Connecting to your StickyAccount why you already have Sticky Password installed on your Android device.

If you’re already using Sticky Password on your Android tablet or smartphone, it’s very easy to take advantage of the synchronization across your devices, and the backup functionality available in Sticky Password.

Login to Sticky Password on your Android.

Tap the menu button and select Settings.

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Select My StickyAccount.

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Select StickyID.

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Select Connect To Existing.

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Enter your StickyAccount credentials: the StickyID (email address) and StickyPass you entered when you created your StickyAccount.

Tap Connect.

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In a few moments, Sticky Password on your Android will be communicating with your StickyAccount. Congratulations!

On the first screen, you will see information about your license.

Tap Continue.

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NOTE: When connecting to your StickyAccount, the Sticky Password installation on your Android device will evaluate whether the encrypted database on your phone and the encrypted database backed-up in your Sticky Account belong to the same account. In order for the database to be backed up, it is necessary for you to use the same unique Master Password of the encrypted database on your Andoid with that of the encrypted database backed-up in your cloud StickyAccount.

As a reminder, your Master Password is the unique Master Password that you created to protect your passwords and data in Sticky Password.

If the cloud database uses a different Master Password from the one for your local database, the following dialog will appear. Please enter the correct Master Password to the cloud database and tap OK.

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  • Tim Turner

    You make it sound awesome, it just doesn’t work.

    • http://www.stickypassword.com/ Sticky Password

      Hello Tim, we are sorry it doesn’t work for you, that is not the experience we want you to have with Sticky Password. Would you mind telling us a little bit more about what doesn’t work exactly? Is there any error message telling you what is wrong?

      Thank you

      • Tim Turner

        Don’t know what to tell you. Works on my laptop, installed on my android, logged in… said it synced then it prompted me for my Master Password and when I enter it tells me I need to enter my Master Password to make changes. I viewed the accounts after it synced and there was nothing there. Tried logging in to paypal and my bank and no help from sticky password.

        • Tim Turner

          I’m starting to think that you can’t use it on both devices at once unless you buy it… they don’t want you to know that so you’ll waste all your time trying to get it to work and not figure out why it doesn’t? I don’t want to buy it if I can’t use it.

          • http://www.stickypassword.com/ Sticky Password

            Tim, which license are you currently using? Paid, trial or free? It is not possible to synchronize using free version, that is true, but all other versions should be able to do that. Just want to make sure so we can investigate this for you. Thank you

          • Tim Turner

            I have no idea, I guess it’s the Free Trial… I emailed support and they said they extended it a month because I never had time to try it….

            I extended the subscription of your StickyAccount with StickyID timmyleeturner AT gmail.com
            by another month. Now you can test all the features of Sticky Password 7
            online, including the online sync feature across all your Sticky
            Password installations. Just connect them to your StickyAccount.

            But this is all too complicated. I wanted something simple that filled in my passwords and this does nothing on my Android.
            Ticket ID: 175723

          • http://www.stickypassword.com/ Sticky Password

            Does the synchronization feature work correctly on your Windows installation? Please try to do the following:

            1) Uninstall the Sticky Password app from your Android device
            2) Reinstall it and connect it to your StickyAccount directly during installation
            3) Then the database will be downloaded directly during installation and you will have to open it using the Master Password from your Windows installation.

            If it won´t help you, please contact our customer support where our technicians will do their best to help you to run it correctly as soon as possible.

            Thank you veru much for your cooperation.

          • Tim Turner

            Already done all that. I’ll try to contact support when I get time, there goes another day. If I’m going to have to log into Sticky Password while driving, it doesn’t accomplish anything anyway. It shows that it downloaded & synced my database but there is nothing there. It also should have synced my accounts, instead it wants me to enter them all manually, It did it automatically on my desktop. But thanks for your help.

          • http://www.stickypassword.com/ Sticky Password

            Tim, our techsupport team will surely help you out and get everything working as it should. They’ll get back to you as soon as possible. Have a great weekend.