Changes at the Google Web Store

Posted by Gabriela Nárožná Jul.01, 2014 in Tutorials & Tricks

Note: Starting with version 33.x, Google Chrome only supports extensions that are available on the Google Web Store.

Of course, the Sticky Password extension is available and ready for you.

If you are using Sticky Password on an earlier version of Chrome (pre 33.x) and you upgrade to the latest version of Chrome, you will be prompted to download the newest Sticky Password extension. (Depending on how many Chrome extensions you are using, it is very likely that you will be prompted to update other extensions, too.) Simply follow the steps below to install the Sticky Password extension. In some instances, the new installation of Chrome may require that you download the extension from the Google Web Store, in which case, Sticky Password will open the Web Store page and guide you to the Sticky Password extension.

Chrome-UpdatesTo ensure that Sticky Password works correctly with Google Chrome running on your PC, make sure that your installation of Sticky Password is up to date. To check your version of Sticky Password, right click on the Sticky Password icon in the systray at the bottom of your monitor: in the menu, click on “Help” and then “Check for Updates”. The popup dialog will tell you if there is a more recent update available.

The latest versions of Google Chrome are supported by Sticky Password 7 and Sticky Password 6. If you are using Sticky Password 5 or an earlier version of Sticky Password, you’ll need to upgrade to the latest version of Sticky Password.

To get a discount on your upgrade to the latest version of Sticky Password, enter your License Key in the online upgrade form.

Installing the Sticky Password extension for Google Chrome

Sticky Password automatically attempts to install the new extension to your browser when you install Sticky Password.

During the installation, you’ll see the following dialog. Click “Add” in order to install the extension for Google Chrome.

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The next time you navigate to the Extensions page in the Google Chrome menu (under Tools – Extensions),

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you’ll see that the new Sticky Password autofill engine has been installed and is enabled in your browser.

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If you are using the latest version of Sticky Password and it doesn’t seem to be working correctly with your Google Chrome browser, please try the following:

1) Open the Google Chrome menu located in the upper right corner of the browser and select Tools – Extensions.

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2) Find and delete the Sticky Password Autofill engine extension on this tab by clicking on the garbage can to remove from chrome.

If the extension is not listed, then continue to step 4 to install the Sticky Password extension.

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3) Confirm removal by clicking Remove.

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4) Navigate to the main Sticky Password user interface window.

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5) Click the Menu button and select Settings.

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6) Click the Supported browsers tab and check if Google Chrome is listed as “Installed”. If it is not installed, simply install it by pressing the “Install” button.

If it is already installed, uninstall it by pressing the “Uninstall” button and then reinstall it by pressing the “Install” button”.

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After the autofill plug-in has been installed, click OK  and then Add when prompted.

Chrome7aChrome7bTrouble shooting: Google Chrome sometimes leaves some chrome.exe processes open even when all the Google Chrome windows have been closed. Because of this, Sticky Password (and other programs) may not able to install the necessary extension. If you are experiencing this problem, open the Windows Task manager (you can use the key combination Ctrl+Shift+Esc) and close all the chrome.exe processes on the Processes tab (by clicking ‘End Process’ for each chrome process) before attempting to install the extension again.

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If you have any problems, contact us through the customer support contact form.